Privacy Policy

This Privacy Policy explains how ATZpay ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our mobile POS applications, website, and business management services. We are committed to protecting the privacy of our merchants, partners, and their customers.

1. Information We Collect

To provide our mobile-first payment and retail management services, we collect information across three main categories:

Merchant Account Information: Identifiers including your name, business name, registration details, email address, phone number, and banking information for payout settlement.

Transaction and Financial Data: Parameters (such as transaction amount, payment method, timestamp, and device IDs) to facilitate card payments, Apple Pay, Google Pay, Swish, or Klarna transactions.

App Usage & Technical Data: Logs from your mobile device or terminal, including IP addresses, operating system version, app diagnostics, and security-binding tokens.

2. Legal Basis for Processing (GDPR)

As a business operating within Sweden and the European Union, ATZpay processes personal data under the following legal bases as defined by the GDPR:

Contract: Processing is necessary for the performance of our service agreement with you (e.g., providing payment processing, merchant dashboard access, and account management).

Legal Obligation: We process data to comply with mandatory financial regulations, tax reporting, and anti-money laundering (AML) directives.

Legitimate Interest: We process data to ensure the security of our infrastructure, prevent fraud, optimize system performance, and improve user experience.

Consent: Where required by law, we may process specific data based on your explicit, affirmative consent (e.g., for certain marketing communications or optional feature participation).

3. Cookies and Website Tracking

When you visit our website, we use cookies and similar tracking technologies to ensure functionality and improve your browsing experience.

Essential Cookies: Required for the website to function (e.g., security, load balancing, and session management).

Analytics: We use third-party tools to understand how users interact with our site, which helps us improve our content and interface.

Browser Storage: We may use local storage to keep your session active or save your preferences for returning visits.

Management: You can manage or disable cookies via your browser settings at any time; however, disabling certain cookies may affect the functionality of our web-based tools.

4. How We Use Your Information

We utilize data strictly to maintain a secure and functional POS environment, specifically for:

Operating, managing, and maintaining your merchant dashboard and POS functionalities. Verifying your business identity (KYC protocols) and protecting against payment fraud or unauthorized access. Synchronizing real-time analytics, inventory data, and rental management logs securely via our underlying cloud infrastructure.

5. Data Sharing and Third-Party Disclosures

ATZpay does not sell your personal or transaction data. We share data only with:

Payment Networks & Financial Institutions: Banks and card networks to authorize and settle transactions.

Infrastructure Subcontractors: Information is processed using our underlying cloud infrastructure (Frekis Cloud) under strict security mandates.

Legal Compliance: Disclosure required by law, court orders, or supervisory regulatory bodies.

6. Data Security and Privacy Standards

Encryption: All data in transit and at rest is secured using industry-standard protocols (HTTPS, TLS, and tokenization).

Role-Based Access: Our software allows merchants to partition access for employees.

Device Binding: Account access is bound to authenticated hardware tokens and verified multi-factor/OTP confirmations.

7. Your Data Rights

Under the GDPR, you have the following rights regarding your personal data:

Access & Portability: Request an overview or export of your archived data.

Correction & Erasure: Amend inaccurate data or request deletion, subject to financial record-retention laws.

Consent Withdrawal: Opt out of non-essential communications or withdraw previously given consent.

8. Data Retention

We retain data only for the period necessary to fulfill our service obligations or to comply with statutory commercial and tax legal retention requirements.

9. Changes to This Policy

ATZpay reserves the right to modify this Privacy Policy. Any structural updates will be communicated by updating the "Last Updated" date or issuing an in-app system notification.

10. Contact

For privacy-related inquiries or to contact our data protection team, please reach out to: junaid@atz.se